Posts

Showing posts from February, 2020

Communication medium effectiveness matrix

Different communication methods and how effective they are in each of the following (usually) desirable categories.

Convenience
How quick and simple can this be used without a lot of setup.

Speed
Ability to get the message to someone timely.

Tracking
Is the communication recorded, or can it be verified at a later date.

Personal
How much the communication naturally builds your personal/professional relationship with others.

Ubiquitous
The degree that everyone has access and the ability to use this communication method.

Understanding
How effective the method is at conveying your intended meaning.



Convenience Speed Tracking Personal Ubiquitous Understanding Total Email Med Med High Low High Med 20 Slack High High Med Low Med Med 20 Text Med High Low Low Low Low 12 Desk Phone Med Med Low Med Med High